“My phone does what?”

My daughter had just started to crawl and was having a very wiggly and cranky morning. Did I mention that she was also teething? We had just taken a stroll around the neighborhood, and I put her down for her nap. This gave me a chance to make a customer service call that I had been trying to make for a few days. Now, there are two of the things I truly hate in life:

  1. Customer service calls
  2. Wasting time

It took me several minutes to reach an operator, and when I did, I was sent back and forth to different departments. About halfway through the call, my daughter woke up from her nap, much earlier than normal, and started crying for my attention. I continued the call as I picked her up and changed her diaper.

When I finally reached a supervisor who was ready to resolve my request, my daughter began to crawl into the kitchen. I ran to catch her, with the phone in my hand. That’s when she used her baby ninja skills to reach up and press the bright red “End Call button on my phone.

Picture of an iPhone
I was ready to scream

I was ready to scream, as I realized that I had lost over 30 minutes without getting my service issue resolved. Looking around my cluttered living and dining rooms, I thought how I would have to be “on” again, with no parenting breaks. I put my daughter back in the crib, let her cry, and called my wife. I told her that I didn’t think I could do “this” anymore.

Thankfully, my wife talked me off the ledge, and the rest of day was fine between my daughter and me. But that singular moment was the only time that I’ve ever regretted my choice of staying at home with the baby. I shared this story with another parent at a public library Story Time session. This wise and experienced parent mentioned a feature on my phone called “Guided Access”.

Accessibility Options

Guided Access simply means that you can disable the touch feature on your iPhone (there’s a similar feature called “Touch Lock” on android devices). It not only prevents touch from being enabled, but it can also be customized to block out specific portions of the screen, and not others. In other words, this feature could have modified the phone controls and prevented my daughter from ending my customer service call.

I’ve come to realize the importance of having these conversations with other parents and how sharing our experiences and guiding others can save us time, stress and money. I found the solution I was looking for, because a Guy Did Ask.


Here is a link to my YouTube walk through about how to prevent your child from ending your calls by using this feature. And here is an article with overview of how to enable Guided Access. 

Let’s keep the conversation going.

– Guy

Why Didn’t Anyone Tell Me?

This past year I had the opportunity to be a stay at home dad with my daughter. When I began, I had no clue what I was doing and found it challenging to find clear and concise tips about how to navigate the sudden change in our relationship. When a new baby enters your home, it saps nearly 100% of your wife’s attention. Even if you are doing everything you can to help, the sleep deprivation, stress and new family dynamics can often lead to arguments—and a lack of passion. For many new couples, romance can fade for reasons such as:

  • Physical pain
  • Exhaustion
  • Poor Communication/Arguments
  • Feeling like there’s a never ending “to-do” list.

You respect everything this amazing woman has done to bring your child into this world, but there’s just not much you can do about the physical pain. However, when it comes to exhaustion, poor communication and that to-do list”, there are a number of steps you can take to change the game and look like a stud in the process

1. Use a baby carrier in the house to accomplish tasks: As a new dad, I found that there are few things more satisfying than the look on your wife’s face when she sees that you’re inside the house, taking care of chores with the baby in a carrier, strapped to your chest. The baby is bonding with you, while listening to your heartbeat and feeling calm, as though the little tyke is back in the womb. This is your moment! Your wife sees you accomplishing tasks—and caring for the baby. She might begin to search for other things that need to be done around the house. Just tell her “I got it.” Then maybe she will spin around to make sure that everything is okay, and that’s when you say “Babe,” pause and stare into her eyes, wait a few seconds and say the following words in your most legit voice: “Babe…take some time to yourself. If anything comes up… I’ll get you.”

2. Never run an errand without a list: When you walk into the baby aisle, make sure that you are equipped with a list of specific items that are pre-screened by your partner. You might think that all “size 1” diapers are the same, but your partner is likely focused on leak guards, wetness indicator strips and a preferred brand. Before you walk out the door, check the items on your list and ask the magic question: “Honey, should I look for a specific brand?”

3. Surprise your wife with an occasional spa day: After a few months of total infant care, encourage your wife to leave the house without the baby. Gift her with a mani/pedicure, massage or another spa treatment. Pick a random Saturday and call it “Daddy and Baby Day.” Tell her in advance that it’s just you and the baby for a few hours. She can choose to go to the spa, have lunch with friends, or just sit in a coffee shop and have time to herself. Find a day that works, and schedule it.

Spa Candle Image
More relaxed wife. More relaxed life.

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